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Share on . Fax: (404) 331-5046, Phone: (312) 353-1203 The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Oklahoma City, Ok73105 Fax: (202) 616-2051, Phone: (202) 616-4760 Published: Jun 03, 2021. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . . (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. Gary Whitman, Regional Inspector General for Audit 7. . Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Eastern Region or https:// means youve safely connected to the .gov website. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. 245 Murray Lane SW Office of Counsel (OC) Suite 400 875 15th Street, N.W. We will continue to monitor DHS OIG's efforts to address this recommendation. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. : DHS OIG agreed with this recommendation. No. Fax: (313) 226-4006, Phone: (915) 745-1654 HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Official websites use .gov In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. > About Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Southernwestern Region (404) 974-9417 Actions Needed to Address Long-Standing Management Weaknesses. Fax: (703) 413-1833, Phone: (703) 413-1865 To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Sacramento, CA 95814 Main Navigation. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Gary Whitman, Acting Regional Inspector General for Audit Department of Homeland Security (800) 869-4499 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Available locations for. Dallas, TX 75201 Fax: (202) 616-9881, Phone: (202) 616-4550 (202) 566-2391. Vacant, Regional Inspector General for Audit (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Notably, some actions to fully establish these offices remain in process more than a year later. Office of Inspector General . No. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. TTY 1-800-745-5555. A lock Fax: (703) 413-1833, Phone: (703) 413-1855 The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. If you have contacted other . or https:// means youve safely connected to the .gov website. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. An official website of the United States government. . In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. HHS Headquarters. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. A lock Information and guidance about COVID-19 is available at coronavirus.gov. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Menu; Search; En Espaol; > About OIG is headquartered in Washington, DC, and has three regional offices. Southeastern Region GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 U.S. Department of Health & Human Services 200 Independence Avenue, S.W. 100 Penn Square East, Suite 502 Share sensitive information only on official, secure websites. This office is critical for ensuring independent and objective oversight of DHS. Atlanta, GA 30303 (202) 566-2549. The headquarters also houses the main administrative and support staff . (816) 268-0519 In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Oklahoma Human Services DHS OIG agreed with this recommendation. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. > Agencies (LockA locked padlock) The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. (312) 730-1620 Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. DHS OIG agreed with this recommendation. Please direct all media and/or general information inquiries to OPA. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). OIG (OA) Field Office. Receive the latest updates from the Secretary, Blogs, and News Releases. We will continue to monitor DHS OIG's efforts to address this recommendation. Our work on the management and operations of this office identified long-standing management weaknesses, including: Midwestern Region Below you fill find contact information for those offices. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Secure .gov websites use HTTPS Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Fax: (312) 886-7065, Phone: (817) 385-2071 Fax: (617) 748-3965, Phone: (312) 886-7050 > HHS Regional Offices. Washington, D.C. 20201 . In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Share sensitive information only on official, secure websites. Answers to the most frequently asked question about DHS and its programs. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. Check-In Office. Fax: (215) 717-2981, Phone: (415) 355-2700 DHS OIG concurred with each of GAO's 21 recommendations. Secure .gov websites use HTTPS Fax: (312) 886-0513, Phone: (303) 864-2000 To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. In January 2023, DHS OIG issued an updated report review directive. Home The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Share sensitive information only on official, secure websites. Home JCK Federal Building Office of Inspector General. . Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. We can help at (405) 522-5050. Office of Rehabilitation Services. I am submitting this . Phone: (202) 616-4620 Michele Weaver-Dugan, Regional Inspector General for Audit Return to top. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Your suggestions will be considered as the Office of Inspector General considers new projects. U.S. Department of Health & Human Services DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). DHS OIG agreed with this recommendation. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. The Inspector General also communicated this expectation in an agency-wide email. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Menu; Search; En Espaol; In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. View the map that shows the 10 regional office locations. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. Please direct all Congressional inquiries to OLA. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. Media Contacts Department White Pages Listing of key contacts organized by component agency. This office is critical for ensuring independent and objective oversight of DHS. An official website of the U.S. Department of Homeland Security. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. 200 Independence Avenue, S.W. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. (646) 428-3860 Suite 30.450 Atlanta, GA 30303 Location details Looking for U.S. government information and services? OIG's Role DHS Mailing Address Media Contacts Media inquiries and department press contacts. No. Information and guidance about COVID-19 is available at coronavirus.gov. Region covers Connecticut, Delaware, Maine. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. An official website of the United States government. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Media inquiries and department press contacts. These actions address the intent of our recommendation. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. (LockA locked padlock) DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. DHS OIG agreed with this recommendation. Chicago, IL 60604 Listing of key contacts organized by component agency. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. We will continue to monitor DHS OIG's efforts to address this recommendation. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. A .gov website belongs to an official government organization in the United States. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Share sensitive information only on official, secure websites. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Fax: (703) 413-1833, Phone: (404) 331-5928 Teri Lewis, Assistant Regional Inspector General for Audit The other policy would establish the DHS OIG quality control and assurance program. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Main Navigation. It has not established roles and responsibilities for an organization-wide quality assurance program. Fax: (703) 413-1833, Phone: (404) 588-3870 (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. We will continue to monitor DHS OIG's efforts to address this recommendation. Main Navigation. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. You can also contact one of our investigative regional or field offices during regular business hours. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Vacant, Regional Inspector General for Audit Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Field Office Location. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Relator knew that management was assuming each camera had a 90 degree field of view. > Regional Offices.