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Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. All eLearning modules use dummy data. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. Each patient works with at least a psychiatrist, dietician and family therapist. An understanding of the patients daily mood patterns is an important aspect of the care process. ` 2= C},~w3v1tJ&2rb]J Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. Please get in touch for a quote if you would like to book this live online course for your organisation only. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. It does not store any personal data. RiO in a mental health trust: Dr Hashim Reza. Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Making RiO easier to use. You also have the option to opt-out of these cookies. What is an Apprenticeship and who can apply? We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. << Observations and vital signs are stored immediately on the patients clinical record on the Rio EPR system, so upto-date information is always available at the point of care. You need to state when submitting your certificate, which Service / Location you are. It is mandatory to procure user consent prior to running these cookies on your website. You also have the option to opt-out of these cookies. /Font Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. This website uses cookies to improve your experience while you navigate through the website. % <>>> The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone /CS /DeviceRGB /S /Transparency /CropBox [0 0 595.32 841.92] But opting out of some of these cookies may have an effect on your browsing experience. Rio Cloud enablesfaster, safer decision-making at the point of care. In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG Further info can be found in the staff privacy notice on the trust intranet. Increased confidence in the health system. Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. /F6 13 0 R Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. /Length 3316 Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. This functionality can be used as a method of highlighting vitally important It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. Rio -- Making Containers Fun Again Deploy, manage, scale, and version your applications with a single command In this video quickstart, we show you how easy it is to install Rio and start. Perfect for dispersed teams working from home. This cookie is set by GDPR Cookie Consent plugin. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". /F3 11 0 R By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. I can complete my work no matter where I am, without signal. It is downloaded to iNurse and the HCPs appointments for that day can be seen. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. Necessary cookies are absolutely essential for the website to function properly. >> RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. %PDF-1.5 Actual test kits. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. Lambeth currently has 1,054 staff now using the RiO system. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. . Eventually it is intended to link the mental health record software to a wider system of integrated electronic patient records system, to enable NHS staff to access patient records by linking with other hospitals and NHS and social care organisations in London and across the rest of the country. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. /Contents 2 0 R A rolling programme of information sessions for everyone, via Microsoft Teams, to . L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. Paper based contact information and mood diary entries are not always available when they are needed most and they can be easily misplaced or forgotten. The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. Sometimes its very difficult for us all to catch up and see how patients are progressing.". /GS31 4 0 R But opting out of some of these cookies may affect your browsing experience. /Image36 6 0 R /Group Prior to that we held many legacy and current records on paper. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. Its took a lot of pressure off my job role. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. Until fairly recently, each professional discipline maintained its own patient records separately, within the same NHS trust. Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. /XObject 2 0 obj From within the RiO Patient Record, select the JUYI tab: IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. HUMk0h)f7_I7bf{3#)vehcH%?4q Some patients may have multiple services open to them concurrently. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. Full integration with other systems and software: Significantly enhance care quality, clinical safety . RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. Find out more aboutorder communications software. RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. The opportunity to self-manage their care. The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. YJr:&@&ge2k. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. /StructParents 1 We also use third-party cookies that help us analyze and understand how you use this website. How to use RiO You are able to access the User Guides, Clinical Support and the Support Forms via the Ourspace web-site. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. This cookie is set by GDPR Cookie Consent plugin. When it was first implemented, there were some concerns about accessing it on laptops in community settings. This is a first step towards a fully integrated electronic patient record.". Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. No live patient data has been used in this module. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. endstream endobj 200 0 obj <>stream RiO using the HCPs diary. We have an entirely end-to-end solution with the Rio EPR. Once you have completed and passed the module you must email clinicalsystemstraining@swlstg.nhs.uk and request full access. /Rotate 0 Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. endobj Access from RiO. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We use cookies on this site to enhance your user experience. Failure to do so may delay activation of your Rio account. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. Some of our customers experienced 165 extra visits per nurse, per year using Rio Mobilise. This website uses cookies to improve your experience. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. << Configured to fit your requirements, we c. This has already brought tangible benefits to patients and the people who care for them. It has given us some great information to work with and we really appreciate the time you took to do this. During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. You can fast track requests and manage pathology and radiology results safely and efficiently. %PDF-1.5 /Parent 14 0 R Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. >> The module works in collaboration with EPR, providing an overarching, real-time view of each person, with prescription details and other information held together across relevant services and throughout a persons entire healthcare journey. Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. $se $$D20m UQDg`4 Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. On top of this, video calls can be set up instantly without any need for . Patients of the trust will be in contact with one or more of these services. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. endstream endobj startxref %PDF-1.5 % EPR software typically integrates with other medical systems. Improving population health through successful partnerships. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Each team has a tailored view, showing only the information that they need to deliver care to their patients. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. Ashton-under-Lyne We have - now added comment boxes under each symptom rating for staff to record any comments which enhance the BPRS. (it takes time and is still going on, but its worth the effort) Ensure that all users had access to all relevant records for the patients they see. Train all staff in the retrieval of documents Build and Deploy technologies that enable seamless upload to CITO from RIO Re structure the Metadata for each record to reflect the current structure of the trust and improved document labelling Allowing staff to retrieve information in a safe and timely manner. Unfortunately, your shopping bag is empty. Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. << hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 Were already seeing improved interoperability between internal systems due to the flow of data the system provides. Home; About; Gallery; Blog; Shop; Contact; My Account; Resources Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. We regret that this training is not currently available on iPads. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. Follow details below: Agency You will need to send an email AND attach a copy of your results certificate to: clinicalsystemstraining@oxfordhealth.nhs.uk, Locums You need to send an email AND attach a copy of your results certificate to a team member for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com), Students You need to send an email AND attach a copy of your results certificate to your placement coordinator for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). This website uses cookies to improve your experience while you navigate through the website. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. We uses analytics cookies to help us improve our website for our users. We have a comprehensive and respected training scheme for mental health nurses. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. stream RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. You can edit the date if required. The system has also brought greater patient involvement with their care. <> Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. >> Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. The Trust processes information about you, in monitoring and completing Carenotes training. and practice new skills all without leaving your desk! /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. % These cookies will be stored in your browser only with your consent. Information included in this eLearning was accurate at the time of publishing date: December 2022. Flexible training The ePMA module provides a digital system for prescribing, verifying, and administering medication. >> Briefly describe the initiative/ project/service; please include your aims and objectives. Brief Psychiatric Rating Scale (BPRS) - Assessment Form, (coming soon) How toBook Non-Clinical Diary Activity, A series of consultation groups with front line clinical staff from across services to identify how to make RiObetter for you, A rolling programme of information sessions for everyone, via Microsoft Teams, to support your use of RiO, A How to page (this page) has been developed to easily share Top Tips and developments to support you in your use of RiO, This page will include a link to reviewed and updated training guides, Key Users Groups to be reviewed to ensure your voice continues to be heard in future developments of RiO, Feeding back the challenges about staying updated on a system in busy clinical roles will be incorporated into the IM&T role, Clinic prep - preparing clinic room for depot clinic / therapy room for groups / reading notes before appointment. /Type /Group endobj This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet.