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Greater detail on the root causes of buyers receiving incomplete orders. Definitely buying Giftcards has so much risk, account shut down, or not receiving correct GC, not getting right Cashback amount, and so on. However, keep in mind that your appeal still has to be very good and include all of the standard steps and actions, just like a written Plan of Action. Has anyone been recently suspended for 10 day LSR? This caused me to get targeted by unsuccessful rival advisors, whose full time income was sabotaged by my free help. Please contact the moderators of this subreddit if you have any questions or concerns. your account is at risk of deactivation late shipmenthomelux mosaic tiles By In eberhardt reisen insolvenzverfahren Posted June 11, 2022 facts about aries woman ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} Then think about a way how you can explain what happened, what kind of steps and actions you can take to address the matter and what will you do to prevent it from happening again. For example, if you are having problems with non-receipt issues, you should: If you are having issues with Late Shipment Rate or Cancellations, you should: If you are having issues with products not being as described: When you proactively take some of above mentioned steps and actions, you can then suggest the Amazon representative to verify the accuracy of your statements by checking it for himself inside your Seller Account. Greater detail on the actions you have taken to resolve shipments being damaged, incomplete or lost due improper packaging. Our metrics have always stayed under Amazon threshold for everything. Amazon has a team of detectives whose main responsibility it is to review vendor appeals. To delete your Livejournal account: Open the menu in the top right by clicking on your user name > Settings > Account > Under Status, click Change > Check the boxes for "Delete all my comments . Also, if you're ever in doubt about how to improve your account health, there is a yellow button in the upper right part of the account health page that says "Call Me Now", and it puts you in touch with an account health specialist. Greater detail on the root causes of buyers receiving different items. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} Greater detail on the actions you have taken to resolve buyers receiving different items. I will aim to choose trusted suppliers so that I will get high quality products only. The paper focuses on an online business ethics course that three professors (Painter-Morland, Fontrodona and Hoffman) taught together, and in which the fourth author (Rowe) participated as a . But not sure whats going wrong, my appeal process is just re-iterating and asking similar set of questions. A few days later, while I played Arena of Valor with my brother, I got another email: "Urgent: Your account is at risk of deactivation . Sorry Little_shop dunno what I did there but I seem to have quoted you and not the OP. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Any idea whats going wrong here. Kindly go ahead and appeal for it accordingly & we hope your account gets reinstated. I've talked with them a few times before, and they are some of the best Amazon support people I've talked with. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} We will consider this unforeseen event when we evaluate your accounts recent performance. If your performance metrics have been impacted by this unforeseen event, please let us know by including a brief description of how this impacted your business when you respond to the relevant performance notification in Seller Central. But it's going to take probably 3 to 4 days to fall off the 10 day only because they've also screwed us on losing the buy box of our Trademarked item to a chinese seller. We received complaints about late deliveries, non-receipt of orders and A-Z claims followed by Negative feedbacks. At the same time, being an independent contractor changes the game. They can say all they like that Amazon allow dropshipping but it simply do not fit the Amazon customer centric mindset. Youre essentially saying your solution is to use FBA, except you may also continue to do FBM. Greater detail on the steps you have taken to prevent buyers not receiving orders or late receipt of orders going forward. The Oder defect rate is flagged by the system and system can automatically de-activate your account. Categories . Greater detail on the steps you have taken to prevent buyers receiving items with different condition than described going forward. The sellers account as well as all of the supporting documentation will be examined by these investigators as part of the appeal. Enter valid tracking numbers into any unshipped orders. Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (dont be confused by the opening of the video, where I am enjoying a vacation its a part of the story): Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. May 24, 2021 your account is at risk of deactivation late shipmentmatt kuchar club distances. I emailed Amazon to be proactive: Will continuously review my action plan to meet Amazon policy changes so that I can make sure I am working complying with Amazon policies. Dear Seller, Your Seller-fulfilled offers have been deactivated. I understand that Amazon takes failures to comply with their requirements very seriously and I should and I would like to share with you our Plan of Action on which we explain what I have done to resolve the issue and what I will do to prevent similar complaints/issues in future. Over the past year, Amazon occasionally offered sellers quizzes and ticking of boxes, which reactivated their accounts or prevented account deactivation. Account deactivated in accordance with section 3 of Amazons Business Solutions Agreement, New automated-removal options for unfulfillable inventory, Meltable inventory restrictions start April 15, 2021. But I managed to bring it down to 11%. . For more information, please see our Finally, the day on which all Amazon Sellers doing business through Fulfillment by Amazon have been waiting for is here! One order ended up with wrong item delivery. I have reviewed your email and understand that your concern regarding account health, which is affected due to Late Late Shipment Rate. Weve never had them ask for a plan of action. I always aim to follow Amazon policies and make sure I am working to improve customer services and prevent A-Z claims, negative feedbacks. This was the initial message from Amazon. Now heres where things get complicated: these investigators are trained to look for patterns in conduct. On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. Restock limits were implemented around two years ago, in addition to already existing Storage Limits and Inventory Performance Index. your account is at risk of deactivation late shipment. Here you can submit a removal request which will take a few days to get reviewed. I strongly recommend you that you explain the matter as honestly as possible, while avoiding blaming buyers, competitors or Amazon this never works and Amazon always rejects appeals like this. Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it! Our metrics have always stayed under Amazon threshold for everything. Making threats to customers. Greater detail on the root causes of buyers receiving items with different condition than described. Greater detail on the steps you have taken to prevent buyers from receiving incomplete orders going forward. But I managed to bring it down to 11%. **The Amazon seller community you're looking for** - Want sincere discussion about selling on Amazon but tired of forums filled with spam, scams, fake gurus, and people pretending to be helpful high dollar sellers? Greater detail on the actions you have taken to resolve buyers receiving defective items. Following Amazon Seller Account deactivation, unless you are a talented essay-writer or a lawyer (or both) and fluent in English, you typically end up permanently suspended from selling on Amazon. Press question mark to learn the rest of the keyboard shortcuts. Greater detail on the root causes of buyers receiving items with different condition than described. How to remove unwarranted product reviews on Amazon? Have a plan of action to avoid Amazon suspension. Create an account to follow your favorite communities and start taking part in conversations. New comments cannot be posted and votes cannot be cast. Create an account to follow your favorite communities and start taking part in conversations. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} . But not sure what's going wrong, my appeal process is just re-iterating and asking similar set of questions. Do not respond to anyone asking you to DM / PM / message them, even if what they offer is helpful and supposedly free. Many sellers who were unwilling or unable to liquidate their inventory in order to decrease the number of stored units had to spend months or even years without having the option to send any stock into FBA at all. Please share it across the Amazon Seller Community, so other Amazon Sellers can prepare themselves as well. Greater detail on the actions you have taken to resolve buyers receiving defective items. For merchants who have spent time and money developing their Amazon business, this may be disastrous. How do I send the required information? If they find evidence of a policy infringement, theyll notify the seller and let them know why their account is being enforced and offer an option to submit a Plan of Action. It has to sound Amazonian and contain their specific terminology. However, regardless of what Amazon did, third party sellers still overwhelmingly struggled to successfully appeal and have their suspensions or account blocks lifted. They can decrease trust, reduce sales, damage a brands reputation, increase returns, and lead to the loss of customers. In their rejection message Amazon have raised a very long list of issues, almost none of which have you mentioned. Negative product reviews can damage a brands reputation. Amazon always recommends that sellers must maintain a Late Dispatch Rate (LDR) less than 4% to avoid account deactivation. Greater detail on the steps you have taken to prevent buyers receiving different items going forward. Best practices for your Amazon product images, You must be logged in to post a comment ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} Thank you for giving me an opportunity to appeal our seller accounts suspension for its Order Defect Rate exceeding the 1% target. Greater detail on the steps you have taken to prevent buyers from receiving incomplete orders going forward. Greater detail on the actions you have taken to resolve buyers receiving items with different condition than described. This is when things really start to get interesting. your account is at risk of deactivation late shipment. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Greater detail on the root causes of buyers receiving different items. Apologies will not get your customers their products on time. What happens if I do not send the requested information? Amazon also broke things down by complaint category for you, as they have in the past. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px}