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We want to make it dynamic and guide users to the information and services they need.. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Pinpoint drivers of submarket momentum and individual asset forecasts with greater This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. It's clunky. Copyright 2023 Apple Inc. All rights reserved. granularity and accuracy. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Renter Background, Creditor Screening Issues, COVID-19 We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. If you try to view pictures on a post, the window just crashes. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. We will look into this further. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Active Building. Your Information is secure and will be kept confidential. For more information, see the developers privacy policy. It doesn't really make things any easier for me at all. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Log in Terms of Use Privacy Policy Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Safety starts with understanding how developers collect and share your data. Everyone is right, this is not intuitive and a pain in the neck. Use your ActiveBuilding login information. The interface reminds me of first generation mobile websites. I hope they change it soon. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. The app was working fine before the unnecessary visual refresh. Have an immediate question about our products or services? Developer responded to review, appreciate the dedication to their user base. If I had an alternative way to do so, this app would exit my phone immediately. New Resident? Had to do a lot of changes so the app would accept the input(s). App responsiveness is very important to us because we know how frustrating it is to you to use. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Get Started Now Terms of Use Privacy Policy You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Notice message Please check your email to reset your password.. Email: Password: ActiveBuilding puts everything in your community at your fingertips. Pinpoint drivers of submarket momentum and individual asset forecasts with greater I only open the app the pay rent, and its always something I approach with trepidation. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. (303) 421-6900. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Community Rewards is really that.. Griffis Westminster Center. Half the time the app won't render and I have to restart it. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Community Connection & Engagement It gives everyone a way to engage as a community. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. 78% of residents prefer to pay online. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. They can even set up reoccurring payments or split the cost with roommates! If you open a forum post and then back out, you're starting from the top again. (919) 861-8342 Your Information is secure and will be kept confidential. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. We were very excited to talk about the new ActiveBuilding at RealWorld.. Ill have to try again later. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. ActiveBuilding puts everything in your community at your fingertips. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Get Started Now Terms of Use Privacy Policy From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. This one makes me want to go back to writing checks. Thank you!Original Response: Thank you for your feedback. 403 West. ActiveBuilding puts everything in your community at your fingertips. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Still, its pretty annoying that something viral to my life works so poorly. Login Use your ActiveBuilding login information Enter your email Log in New Resident? I really hate this app. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Data privacy and security practices may vary based on your use, region, and age. Proven to outperform the market 2-5% in every market cycle. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. For example: today is the first so I need to pay rent. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. It was snappy, responsive, and logging in took less than a few seconds. Get Started Now Terms of Use Privacy Policy The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. RealPage Market Analytics delivers true performance data no one else has. Login. Get Started Now Terms of Use Privacy Policy If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Easily access the industrys most accurate and reliable rent and occupancy data. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Maximize your asset value by optimizing rents while consistently reducing vacancies. Fantastic. RealPage Analytics delivers the most accurate apartment data, trends and industry news. And the convenience doesnt stop there.