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Thanks for contacting us. Please allow sufficient time to arrange the accommodation. If there are tickets you can afford, buy . UTA Box Office: 600 S. Center Street, Arlington, TX 76010 boxoffice@uta.edu 817-272-9595 The Box Office opens a minimum of one hour prior to show time on weekend and holiday performance days. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. (United Kingdom) There are no suggested results at this time. You will enter your community username and new password and done! It can be difficult getting stuck with a single ticket at the end so you can set a rule preventing this from happening.There is also a box of note disclosures, but you do not need to fill anything in this. It depends on the event, ticket price, your selling history, etc. Below are some pointers we hope youll find useful! So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. This event may include resale tickets with prices set by resellers. I currently do not know of a way to adjust your price without deleting your listing and creating a new one with your new ticket price. 3- If that doesn't work, install AXS app and verify your mail address. Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. Stubhub is the first place I look to buy tickets and compare ticket prices: https://bit.ly/2I6GNwAVivid Seats lets you save $10 on your first purchase when buying through the app! . Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. The tickets are now showing both in the axs and O2 venue app. I received it in about a minute. Apparently it is actually AXS? There could be a delivery delay. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in The fee will be around 15%, sometimes more sometimes less. Under the QR code, click the Transfer button. I purchased a 2nd Row, front and centre seat for London night 2 through ticketmaster. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. You can swipe in your entire party with a scan of any ID associated with the account. You can download the app here: AXS for iPhone or AXS for Android. 2- If this does not work please try to do the same with The AXS app. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. AXS Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Please go to the Box Office for assistance with AXS Mobile ID app issues. I received an email from AXS saying that I need to download the app and create an account with my stubhub email address in order to accept the tickets and complete the transfer. There could be a delivery delay. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Nyman Subscriber 7 Subscriber I can confirm the tickets are also showing in the O2 Venue App. Hope this info is useful for some of you. BBB Business Profiles may not be reproduced for sales or promotional purposes. Other than music and the rodeo (of course), the Houston Rodeo offers a bevy of exciting activities. We have made changes to our Privacy Policy. Wait for the event to have their general sale first, then attempt to sell your tickets on AXS. We are changing the way you register and sign-in to the StubHub Community. For now, this is all the information I was given and I'll try and update this post when the event date gets closer. We are changing the way you register and sign-in to the StubHub Community. Assistance will also be availble at The Box Office on the day of the event. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. * Confirm your ticket transfer. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. This is the QR code you will display upon entering the venue. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". 4- If you're not from the UK make sure you have a UK AXS ID by registering (same mail as told in step 1) via axs.com/uk . Now everything should be fine, I have the UK ID verified and the AXS app verified and working as well. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I transferred AXS Mobile ID tickets to the wrong email, what can I do? Check out this star-studded list of performers on tour over the next few months below. So, if you want to go to the Houston Rodeo this year, weve got everything you need to know and more. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. I purchased tickets for a concert back in February. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. Take a detailed look at the many sports and performance venues on the campus of UTArlington. You can find a complete list of everything going on at this years Houston Rodeo here. AXS tickets are delivered within 24-48 hours of the event. When deciding how long you'd like to keep tickets active for sale on AXS, you can decide between listing them for a day/week, up to when the event will take place, or even past the start time of the event. Asjhai you are a godsend. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. No. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. Edit: Added update about the tickets now showing and the verification mail working. I FOUND THE RELAY EMAIL IN MY JUNK FOLDER AND VERIFIED IT THAT WAY. I purchased two tickets for a concert on Stubhub UK. This is a multi-location business. After the switch, you will enter the email address you use to access the community in order to reset your password. Please download before arrival. . We found tickets for all upcoming 20 concerts f With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This gives the seller plenty of options in terms of whether they would like to attend the event or not. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Event is September 26. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. This is the easiest and fastest way to Fix AXS Tickets App Not Working. Click the game that contains the seats you want to transfer. What are my options here? Have them meet you at the venue. Tickets Not Showing Up In AXS Hello! x, Footer.languageSelector.ja-jp.greeting How many times can an AXS Mobile ID ticket be transferred? This is so useful, thanks for posting. Post your event memories with commemorative tickets, photo collages, and more. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. x, Hello! If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. They offer a 100% buyer guarantee that states your transaction will be safe and secure and your tickets will be delivered prior to the event. The tickets will then show up in the AXS app once you have logged in and claimed them. The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Still don't see your tickets? To read the updated Privacy Policy, please. This timeframe can range from 24, 48, or even 72 hours. I had been left in customer service limbo for about two weeks before I sent in another service request and ****** came in to help my situation. Once I created an AXS account with the Apple relay email, the tickets were in that account. Is this normal? Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Still don't see your event? After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. That's it that's all, and then list it up again with your new price. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? BBB Business Profiles generally cover a three-year reporting period. The seats will be automatically associated with their account. Edit: still haven't been able to see the tickets I bought after going through all of this. They could not reach the seller/left message. I could definitely see where the bad reviews can come in (I was shady of it too on my end) but was overall pretty good! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. So if you find that your tickets have disappeared it seems there's no need to worry. I have requested the funds 3 times and they always just reappear as a sales balance. Dean E. Smith Center, Chapel Hill, NC Sun Mar 5, 2023 - 3:00 PM Some are cheap. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. Want more options? Has anyone else had this issue? If you have just bought your tickets and aren't seeing them in your account, hang tight!