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Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. NOW WHAT!?@!?@. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. . Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Call 1-800-Princess or contact your Travel Advisor. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. You dont need to take any action to receive the default compensation offer. You will be able to leave a comment after signing in, By These FCCs can be used against any holiday that is on sale at the time of booking. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. We strongly recommend that all eligible guests be up to date with their COVID vaccines. The countries' entry requirements are separate from our cruise protocols. Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Guess we will have to rethink this b2b. With the insurance, no, I don't expect it to be refunded since I used it to cancel. Type text, add images, blackout confidential details, add comments, highlights and more. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Check "Finding Future Cruise Credits and Deposits" below for details. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Princess Cruises offers two levels of PVP Standard & Platinum. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Princess Cancels Additional Cruises on Crown, Island Princess; Delays On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. 03. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Updated October 20, 2022 We want to make your vacation the best it can be. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. We'll send you a weekly newsletter to your inbox. Travel Insurance Benefits2(Underwritten by Nationwide). For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. You can find out details of your compensation by clicking the link that matches your sail date below. Canada. Princess Cruises - What is Included? Food, Gratuities and More By the end of Feb 2022 "things" could be much better and I might regret canceling. This applies to taxes, fees and transfers, as well as onboard items. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. I was told by my TA that that amount would be issued within a few months as a. PaperSniper4, December 19, 2021 in Princess Cruises. Learn all about our flexible booking options and sailing with peace of mind. We want to make your vacation the best it can be. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). Princess Cruises, Holland America Still Heading to Alaska Despite Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. LauraS Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. Daily gratuities are not included and are added to your onboard account each day. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. You can also visit our Frequently Asked Questions. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. I am very surprised that these Australian cancellations have been decided. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). . Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Princess Cruises revises payment dates and cancellation policies Draw your signature, type it, upload its image, or use your mobile device as a signature pad. This benefit is provided by Princess Cruises and/or Princess Tours. I got back around 90% of the cruise with a refund to my credit card. Other items purchased prior to the start of your cruise will also be refunded. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Sounds logical. Princess Cruises Cancellation Policy: Can I Get a Refund? Our FCCs must be booked and sailed by December 31, 2022. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Call us at 800-338-4962 or inquire about a vacation here. The lesson I've learned is to wait, book late and get a better price. What Is the Cancellation Policy for Princess Cruises? Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. Princess Cruises delays return of Diamond Princess, Island Princess The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. In the event any guest believes any cancellation fees have been applied in error, they should contact us. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Actually, it states Contact Center, my error. We'll send you a weekly newsletter to your inbox. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Due to the ship being redeployed to the U.S.. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Princess Cruises Issues New Cancellation Policy - Cruise Maven This plan provides insurance coverage that applies only during the covered trip. Princess Cruises 2023 2024 - Planet Cruise Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? 1 Non-insurance feature provided by Princess. Free expert cruise tips and news from Cruise Hive! Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. List says Royal- Alaska. I wonder where the Royal will go? Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. NEEDED Show Coupon Code To apply more or if you prefer not to use your FCC, please call our Contact Center. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Maybe I will do a land trip if Covid testing is withdrawn. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Share your form with others. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. Princess Cancels July 2022 Regal Med Cruises - Cruise Critic CC Help Jenn 02. I don't expect to see it for a couple of months, but I will continue to check every week or so. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube I was told it was non refundable by my TA. Why do Florida residents receive cruise discounts. You must book and cruise by that date. Need help? Princess Casino Booking Cancellation - Cruise Critic Community Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. I'll be happy to get anything back with a FCC. Instead there's some other cruises that I was watching. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Royal Caribbean | Cruise with Confidence - Cruises.com The cruises include departures out of Hong Kong, Brisbane and Sydney. Staffing Shortages Force Princess Cruises to Cancel - TravelPulse In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Disappointed with Princess - Princess Cruises - Cruise Critic Community Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. Viking River Cruises Cancellation and Refund Policy The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Powered by Invision Community. I am one of those leaving here to cruise. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. I am very confused by Princess' decision. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Cruises six to nine days: $250 per person . I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Current News around Corona & New Booking Conditions - Princess Cruises Information on Impacted & Cancelled Cruises - Princess Cruises I paid the deposit at that time, and made the final payment a few weeks ago. CRUISE HIVE LTD 2008-2023. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. CC Help Jenn In either case, if you've booked your own airfare, you will have to contact your airline. And that FCC expires 5/1/23. Youll get everything youve paid back, either as a refund or FCC? You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. And, now I see Australia is lifting their ban on cruise ships next month. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. FCCs must be used before their stated expiration (book by and sail by) date. My TA also said the Princess Insurance was non refundable. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. On Tuesday . If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . I was refunded all but about $500 to my credit card within a few days. Sail through your vacation with less to worry about. Free expert cruise tips and news from Cruise Hive! Princess Cruises Coupons 2023 (40%) - March Promo Codes - CouponFollow Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Once that FCC appears, I will share the amount and the expiration date. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Hoping things will be much better in a few more months. or even Taxes, Fees and Port Expenses (TF&PE). As of 2021, it is the second largest cruise line by net revenue. book by Dec 31/22 for cruise up to November 30/23. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Here's how to cancel or postpone a cruise due to COVID-19 - The Points Guy According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. Princess Cruises Cancellation and Refund Policy If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. We had decided to cancel now either way. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. Maybe it will reappear in 2024 but we were not given a choice. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. It was already cancelled twice and now 3 times. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. What are Cruise Credits? - Princess Cruises . Princess Cruises: Standard Policy for Cancellations, Refunds & Final When you see the Future cruise credits posted, click on details and it shows the sail by date. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. To make a refund request please e-mail our contact center. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022..