mysql - Sage Pay / Opayo Credential on File ERROR 3370 : The You will need to check your code to ensure you are submitting the correct value. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. If a card StartDate value of 1509 was passed this would generate this error code. The DEFERRED transaction you are attempting to RELEASE has already been released. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. e.g. A valid ##### value is required, this should be either ##### or #####. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. The Vendor or VendorName value is required. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. 1800 995 085 IE This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. Is this plug ok to install an AC condensor? whose number you've supplied in the CardNumber field. You will receive this system message when the card number details have been entered incorrectly. Authentication values are missing. Not the answer you're looking for? 2 User on Card Selection page. Please try a different card. A transaction is unable to be registered without this information. Sage pay Unable to redirect to vendor's website - Stack Overflow An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. This URL must be http:// or https:// and be less than 255 characters long. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001 Can anyone see what I am doing wrong. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. What were the most popular text editors for MS-DOS in the 1980s? You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. The check digit invalid. The supplied is not available on any merchant accounts associated with this vendor account. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The Sage Pay Server is expecting "Status=" to be the first characters in the response. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. Hot Network Questions MBS benchmarking The location of a single object in empty space lvresize command doesn't increase size of lvm . You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. This system message is generated when you have not supplied the correct value in the VPSTxId field. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. You will need to ensure that your code is sending the correct transaction details. SagePay will request card authorisation if 3DS authentication was successful. Only whole numbers of Yen are acceptable. Configure the Settings - Opayo Direct You must enter the address to which the card being used is registered in the card address box provided on the payment page. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. Implement error codes returned by Sagepay server. - Drupal.org You will need to check your code to ensure that the currency type is the same as the original transaction. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. How about saving the world? This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The payment will now appear as a failed transaction. The Card Type selected does not match card number. A valid is required. There is no such username associated with your account. XML does not match the protocol. Monday - Friday 9:00 AM - 5:30 PM. This URL must be http:// or https:// and be no more than 255 characters in length. SagePay/error-codes.tsv at master academe/SagePay GitHub and cannot be the same. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. Any URL's which are longer will generate this system message. The CardStart date that has been entered is not a valid month and year combination. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. View the Solution This topic has been marked as solved. Please try again. 1 Answer. Extracting arguments from a list of function calls. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. Authentication credentials are missing or incorrect. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). This vendor's rules require a successful 3D-Authentication. The PaymentSystem is not supported on the account. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. I got the integration key and password from opayo (sagepay) - the test environment. Why did US v. Assange skip the court of appeal? You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. Please ensure that you only ever use a fully qualified URL. The number of authorisation attempts exceeds the limit. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Vendor Rule Bases disallow this card range. To determine what the code means you will need to contact your merchant bank as they are bank specific. The transaction would has failed due to the fraud rulebase which you have set up onto your account. How a top-ranked engineering school reimagined CS curriculum (Ep. (You will see I've added a possibility to say which SagePay API protocol you want to use . Your code should send only the first 100 characters if your description is longer than this. You must provide at least one ##### element within ##### node. The PayPal billing agreement was not accepted or failed. Run bin/magento setup:db-schema:upgrade . Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). If you receive this message, a code related error has occurred on the Sage Pay systems. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Authentication | Sage Developer Go to the database, search for the table sales_oder_payment, in the structure of the table look for the field last_trans_id. Opayo Payment Suite setup and trouble shooting - WooCommerce If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. The request was unsuccessful because the URL specified is longer than the server is willing to process. If total energies differ across different software, how do I decide which software to use? All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. Please check and retry, There was error processing the payment at the bank site. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. Transaction not in paypal registered state. The vendor does not match with the vendor who registered the token. The network connection to the bank is currently unavailable. 3D-Authentication failed. The Tranaction is not in a DEFERRED state. These variables will be reused when you create the AUTHORISE transaction (see Step 2): You will only be able to perform a VOID against a transaction once. If a value is supplied, should contain either 0 or 1. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. Only zero or positive decimal values, to 2 decimal places. This URL must be http:// or https:// and be less than 255 characters long. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. Cannot authorise this card. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. Please contact support to re-enable this functionality. The Amount including surcharge is outside the allowed range. Refund can no be performed until original transaction is settled. If a value is supplied, should contain either 0 or 1. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. This Refund would exceed the amount of the original transactaction. If you don't see an option to change your email in Account Management, contact your Sage support team. Connect and share knowledge within a single location that is structured and easy to search. You have not provided us with the correct value within the VPSTxId field. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. The request to ABORT a deferred transaction was successful. You will receive this system message if you are passing an amount that is outside of the supported range. The Currency is not supported on this account. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. It is likely that you are submitting several email addresses which is therefore generating this system message. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. The Billing Firstname contains invalid characters. Unable to find the transaction for the supplied. Asking for help, clarification, or responding to other answers. The crypt string has been encoded incorrectly. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. The Delivery Phone contains invalid characters. Provided token id does not exist in the system. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. There are no card details registered for the token. This is an important field as it allows us to identify and process the transaction through your account. The Authorisation has been declined by the bank. or element either not found, or present more than once. Learn more about Teams If a card ExpiryDate value of 1509 was passed this would generate this error code. If you did not provide a vendor name, then it would have been supplied by Sage Pay. The client failed to send a request in the time allowed by the server. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Well I have following entries in my web config for SagePay Integration in an ASP.net MVC project. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. You are only able to refund in the same currency as the original transaction. Currency fields should contain 3-letter ISO 4217 codes e.g. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. Invalid request. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. The AccountType is not setup on this account. The fractional part of the Amount is invalid for the specified currency. c# - Web.Config custom section returns null - Stack Overflow The vendor account does not support direct refund. Looking for job perks? To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. This value is 10 alphanumeric characters long and should be retrieved from your database. The Billing Address contains invalid characters. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. Thanks for contributing an answer to Stack Overflow! You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The Authorisation process failed, due to an internal server error. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. You must check your code to ensure that you only use a fully qualified URL.