I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? Privacy Policy. I fallen for this as well. Sep 10, 2009 6:34 pm EDT. I had success, this is what everyone needs to do. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. DMs will fire you in a heartbeat if you don't meet your quota. Platinum Backstage Pass - 1 year membership. Why Is Fye Charging Me? - ultimatemembership.pro There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. It's the backstage pass the screws you over, NOT FYE. FYE Backstage Pass Information | FYE It's that easy! The Backstage Pass is only a $25.00 fee a year to have the card, and you save 10% off your purchase everytime oyu come in to FYE. Pay later. 1. I signed up for the FYE VIP pass as well. I went back to the store and the same associate was there, and I told him I had changed my mind. The store manager has no customer service skills and the store it's self seems disorganized. I have been charged with $9.99 two times now even after I have cancelled it! Customers personally identifiable data is never stored in our infrastructure. How do I cancel my subscription to Mags? "Nah, I just give you this catalogue and you get a 10% discount. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. $25 for the year. Resolved. Ripoff Report on: Trans World Entertainment - Trans world entertainment fye vip membership card scam albany new york . Great Fun - charge my debit card - ComplaintsBoard.com And, they have to scan the actual card then sit there and fill everything in most customers would question what the cashier was doing. Keep up to date with the newest releases or just browse other readers' hauls and collections. Another option is to mail service@fyevip.com asking the support team to cancel your account. If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. He said, "Oh, I'm just trying to get you a 10% discount." Backstage Pass VIP Ask the agent to confirm your cancelation verbally or to send you an email once your membership is terminated. Read receipts that you sign or packets of info you receive, call and talk to a manager or go online for additional info. I called the (800) number and told them what happened. from your phone. I come to find out it is in fact $12 a month, because it's not just for FYE, it's also for "thousands of locations nationwide, " which were pretty much just a bunch of Domino's Pizza and Dunkin Donuts locations. And I'm stupid? (right on the cover.) I didn't even get a "booklet" like everyone else is talking about. 1. As soon as your free trial is over, you will be charged for your membership. I say I was not informed because when purchasing a few last minute christmas gifts, the clerk asked if I would like to save 15% on my NEXT purchase (notice the 'next', because there was no savings advertised for the current one) to which I replied no thank you. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. Don't sign up unless you want to give these people 9.99 per months for life! In that case, you can request a refund in the same store where you purchased your Backstage Pass. I found what I was looking for and went up to the cash register to pay. . Now tell me that doesn't sound misleading, especially because i have it in their own written words. Hell best-buy has the damn thing for cheaper, bunch of idiots F.Y.E for not carrying it in stores. Can I freeze my FYE Backstage Pass membership instead of canceling it? A pamphlet was thrown in her bag with her purchase of a 9.99 item. That nonwithstanding, I found a really good deal (30% off eye exam and glasses), and since I have been needing to get my eyes re-examined, I called the company the deal was for. FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . Without a signature. At this point I got suspicious, so I asked, "Why do you need it?". Well as I am here looking at the book and see plain as day that it says "Your first month is free and then just $9.99 a month after that. Fill in the form with your personal information. A Backstage Pass can be purchased and activated at any FYE retail location, or on-line. Order History. I just checked my statement and I saw that FYE charged me $12 for their Backstage VIP. On the middle of the receipt it says that if I don't cancel a subscription in 30 days, I will get charged 11.99$ per month ( for how many months exactly? they also explained that if I did not call and cancel I would be charged after the first 30 days of having the card. Never signed up. For more information, please see our I am so disappointed. There are two card available for FYE, first is the The Backstage Pass which is $25 for the year. Are you tired of paying for your subscription with FYE Backstage Pass VIP? Write. DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! An average American spends thousands of dollars every year on various subscriptions and memberships. These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. Most people would read a contract before signing something that isn't a credit card slip How do I get my money back from fye Backstage Pass? He asks me my information, tells me that he's keeping me signed up so I can still enjoy all of their "wonderful" benefits (that I'll never use), that he will waive my fees for this month (so I have until May 15th to cancel now before I'm charged again), tells me to have a nice day, and promptly hangs up. goodluck. I have been trying to work with F.Y.E about this but it is impossible to get someone to answer you and when they do it is in circles. I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. Are you serious? I like to buy CDs and Best Buy or WalMart don't sell used CDs so FYE is my best choice. Cancel Great Fun Over the Phone. You need to enable JavaScript to run this app. After you spend $250 it pays for itself then you save 10% on every purchase after that, clearly for someone who shops there often. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. I'm sure that there are associates who are unethical, that's undeniable. To criticize the organization as a whole is ridiculous. Will my FYE Backstage Pass free trial auto-renew into a paid subscription? You can cancel your membership from your smartphone, and it wont take you more than a couple of minutes. To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. I tell my customers 100% what they are getting. I would go with the issue is with you whether you were told or not. A friend of mine bought a game system where the wires were no good and she wouldn't even let her exchange for the same product! I never signed up for a membership or got any information about it either. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. Write a letter to the company requesting a membership termination. Write to: f.y.e. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I was *told* that my account would stay active (and that it needed to sit there for a few more days for me to "think about it" and all the "benefits" I'd miss out on blah blah whatever). Not look in the booklet they gave you to make sure the conditions? Apparently, I was about to be. After giving it to him, he told me that I was not yet in the system (because it makes sense that he would have my name and birth-date if I weren't? No Hidden Charges. If you use a credit card you get a free 30 day trial. sign a contract then run off. If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, . As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). And when it comes to "selling" the discount card, I tell them everything. You save 10% in FYE stores and can print coupons from the website for a large verity of stores. Believe you could get 10% off forever, no strings attached?, or B. We've sent you a text with a link to download Emma. The agreement for the $11.99 charge is on THAT. This website collects data from 42343 different reviews to give you an idea of which tlg fye vip cancel membership is really the best. Yes, it will. The cashier told me that I would save 10% on my purchase so I did. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. The DoNotPay robot lawyer, which won the prestigious ABA Brown Award for its services, can help you sue the company in small claims court. This comment was posted by a verified customer. Ask the company to send you a confirmation email once they cancel your account. I just read through all 2 pages of complaints about this Backstage Pass VIP card. I work in customer service and I know how to get what I want, and what I want is my money back. The cashiers don't take your information. I circle where to cancel, as does everyone else in my store. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. But, after four times of saying "I'd just like the membership cancelled, " he gave me a cancellation number, and that was it. GOOD LUCK! I checked my records and there was no charge. When you call, be certain to say you are canceling immediately and that you do not want to be charge. Then he asked for my address and full name. Well, I wasn't worried, its was 25$ a year, I verified with the clerk. I stupidly signed up for the EYE VIP pass to get a discount on some CD's I was purchasing. To begin saving, simply download the app, login and start finding deals near you. I did not have one after I canceled and then I was charged the next month. FYE Backstage Pass VIP, P.O. I want it refunded to me and want this to stop! Beware of FYE's VIP Backstage Pass program | Boing Boing 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. **15% Off Sitewide! I don't mind calling to cancel services. I want it refunded to me and want this to stop! That being said, I still don't support the amount of trickery the FYE employees use to sign people up for this card. I was told that I would have 10 percent taken off the price that i was paying if I signed up for the card. What is Fye * BSP VIP? FYE Review: hidden fee - ComplaintsBoard.com There are 2 types of memberships: Backstage Pass Platinum and Backstage Pass VIP. GPS search - find deals near you wherever you are! If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. Regular Price:$34.99 I'm not saying its 100%the sales clerks fault. In the Reason for contact section, select Member Cancellation. It's pretty obvious you were at least partially at fault here. As soon as your free trial is over, you will be charged for your membership. How to cancel FYE Backstage Pass manually. (oh joy). "Is there anything else I need to know about this?" (: Keep in mind, I don't typically do online banking for security purposes. Every time I order something, it seems to be missing or damaged. It is extremely easy for the cashier to just blatantly lie to you. He just handed me a credit card sized card. If you want to cancel Great Fun via phone, call 1-877-488-9480 and inform a customer service rep that you'd like to cancel your membership. FYE - won't cancel/keeps charging after cancellation, FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. 2s Backstage Pass VIP, P.O. The number is on the bottom of your receipt." Games equivalent) for over six months now. Scan this QR code to download the app now. Please everyone, raise hell with this one. Resolved. Create an account and enjoy these benefits: Quick & Easy Checkout. I imagine there are many more. How to Cancel f.y.e. Backstage Pass VIP - Your Easy Cancel ARE YOU SERIOUS?! If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. Follow these steps: Using your phone, call 1-877-351-2131. I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). It was 25$ a year, and saved me a percentage at the store. I forgot to call. He then gave me a confirmation number. For Your Entertainment Reviews | Read Customer Service Reviews of www May I speak to your supervisor?" So I sent the company an e-mail (a not very nice one mind you) basically stating that I want ALL of my money back since they have dishonest, lying employees, or I'm going to get a lawyer (heh I may have went a little overboard). I put my item down and she starts asking me if I'd like to save 10% off my next purchase, not mentioning that there is a fee after 30 days. Backstage Pass VIP membership. This is ridiculous. I had kept my receipt, so I read it over. I was like "What in God's name is this?" Youre not alone. To voice your concerns or raise a complaint, simply call She said, Yes it is 25$ a year. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". DO NOT SIGN UP FOR THE VIP BACKSTAGE PASS MEMBERSHIP! and our The man on the phone tried again to get me to keep my card. Within the past year I prepaid for songs that I could download at later date. I will also be filing as many complaints as I can everywhere I can and this included my local FYE store. :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. I have tried a bunch of times to cancel this membership online to avoid hassle of calling and speaking to . You need to enable JavaScript to run this app. So I immediately called the number on the receipt to cancel and it asked for my member ID # (which I also was not informed of by the cashier). From the outside looking in, I know it's annoying to be pestered with a bunch of questions when you just want to leave. The number for the customer service is [protected] and after that there was a little bit of automation and then Martin. How to Cancel FYE VIP Subscription in 5 Easy Ways There is an easy way to cancel your FYE Backstage Pass. I looked on the receipt and found it. And did I mention anywhere in my complaint that my child was screaming or that my child was even with me? FYE can't cancel the card for you. Great Fun - unauthorized charge - ComplaintsBoard.com St. Louis, Mo 63116 TLG FYE VIP Reviews - ConsumerMotion He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. What do FYE Backstage Pass charges look like on my bank statement? Consumers complaining about f.y.e. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. I recently went into FYE website to download some songs, I presumably paid for and couldn't find the option to download. Contact the FYE customer service on 1-877-351-2131. It's in the little folder. Maybe I'll just call them and find out what's going, but I'd still appreciate some feedback from anyone who is willing to offer it. It's just the truth. How do I cancel my FYE VIP account without card? How about I give you my address and I'll show you just how uneducated I am!? No one said a word to her about any program.. nothing about a free trial or monthly fee. f.y.e. To help you avoid undesired expenses, we can set you up with a. They said they cant do that. I thought that you were attacking my post, and also I apologize for calling you a troll. This is for F.Y.E. I bought a CD (stupid) from FYE for $20 (stupid) and got hit with the same scam on my debit card. To help you avoid undesired expenses, we can set you up with a virtual credit card. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. So if you are uninformed like I was, you call the number and they say "we don't have an account under your name or info" so you go on about your day. I had planned on cancelling it after the month anyway, but forgot, so I got the initial $12 charge. So they said since they had the wrong information, they would give me a month for free, and since I didn't even know it could be used at other places, I said fine. How Do I Find My Fye Vip Membership Number? Multiple-use coupons. If you were talking to a customer and they told you about a discount card and you were not paying attention to them because you didn't think they deserved your attention then you deserve to be scammed I say. Well, last night in my rare instance of checking my bank account, I noticed an $11.99 charge for FYE VIP BSP. I have had the regular Backstage Pass for a while. What is the FYE VIP membership? Me: No thanks. Its called Backstage VIP Featured review. Its wrong but U can;t force anyone to get something they really don't need, I mean come on how often is the average person going to shop at an entertainment center unless you're a DJ or a game addict. Well, Jackie, who are you aiming that ridiculous comment to? [Resolved] FYE Review: membership terms - ComplaintsBoard.com I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. It's honestly a rip-off. In response to LoyaltoFYE: So far I have had no problems. So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. This morning I checked my bank account and they took 9.99 out again ! The only way is to call a 1-800#. www.fyevip.com I spoke with several Indians and Hindu's and such before I got to speak with a English speaking supervisor. To cancel over the phone, call: 1-877-351-2131. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. I'm by no means perfect. FYE - customer service. We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. There are two types of the Backstage Pass program: Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. FYE - illegal charges 5. Jan 11, 2010 6:47 pm EST. It stated "We're sorry to inform you of this, but if you did not cancel within the 30 day grace period, you must wait a year before you can cancel your account." Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. Sit back and relax while we do the work. FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. I'd like to call it a scam, but it was more of a case of not being up-front. THIS IS THE ONLY WAY THIS WILL STOP! Fye Fye BSP VIP Complaint 17456 | Scambook And honestly, we sign up for it as well. But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. These A-holes are linking this card to DEBIT CARDS without any prior information. Well I did just that. Only FYE Backstage Pass VIP members can access and use these deals. Log in to fyevip.com, go to My Account and click on the end membership link. We aren't all terrible. I think we can all agree on that. FYE - employees forced to push bsp vip 3. I told him that I would get my cell phone records if necessary to prove that I did place a call to that same number in January and so he went to the supervisor and they agreed to refund me and gave me a confirmation number that I'm definately holding on to incase more charges appear. BELOW IS MY STATEMENT: Tuesday, September 15, 2009 MARCOS DURAN Transaction HistoryAvailable Balance*: $12.96 * Includes amounts subject to any holds. Also tell them that you're never shopping there again, they apologize 10 times. I want my money refunded immediately! Terms and Conditions Privacy Policy California Privacy Rights. It sucks when companies do this because it turns alot of people dishonest just to save from getting fired. Are they faking the information or getting it out of you without your knowledge? More time goes by and still no gift card, so a little over a week ago I give up on the gift card and call to cancel before it charges me for the month. Here is where I made my mistake though. Only if you cancel your membership the same day you bought it. If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. I'm paying for something i didn't even know I was signing for, all i know is that the sales person told me I was going to B saving 10% on my purchase today because of a special promotion they had going on. You little twit You sit there and cry about poor you losing your job if you don't ram enough of these VIP cards down peoples' throats! Financial Conduct Authority Reg Nr: 794952. After about a month or so, I check my credit card online statement (which should have been a balance of 0.00$, I had just made a payment) only to find that a product marked as FYE VIP Pass had charged me a total of 11.99$. Track all your paid subscriptions in one place, for free. And even if an employee DID tell you it was completely free (which I doubt they did), why would you A. So the two months go by, and still no gift card. I figured that I was getting the 10% discount because they would send me junk mail or something; but to just to be sure I re-read my receipt to see if I was charged for anything I didn't buy. Email - service@fyevip.com. I called and complained and they said they world cancel again. They do not take this discount and have no idea what I'm talking about. Not Quite. won't cancel/keeps charging after cancellation. In that case, you can request a refund in the same store where you purchased your Backstage Pass. I agree that some cashiers can trick you into something but you, the customer, still need to AGREE TO IT! If you want to upgrade, you can for 10$ a month. Here's my experience: Whether you're close to home or on the road, simply search for participating . I just wanted to help others that are having problems with this and how to deal with it. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. She finishes doing all of that, puts all of my stuff in a bag, and I go on my merry way. An additional 10% off purchases at FYE for your entertainment stores and online at fye.com, Exclusive Member-only offers and discounts via email *FYE Backstage Pass Members do not receive discounts on the purchase of Gift Cards, FYE Backstage Pass membership fee, iPod units, Downloads, Game Hardware and Tickets. Backstage Pass VIP membership. Back to the main point, though, I agree with you when you say that you shouldn't agree to terms you're unsure of. As Sean claims, it's pressure. I filed a huge complaint and intend to have the representative fired who caused all of this grief. I might as well not use the damn gift card, ordering online means paying the bull ### shipping and handling that the mail service charges, I don't trust those idiots. as we do not have one here. I demand it to be stopped and to be given a refund! He says my membership is still active until the 18th, I said fine. But saying things like, "the sales clerk wouldn't shut the hell up about it" is basically saying he's doing his job. I would like to see the proof of me signing up for this service? I understand the run-around; I've worked phone jobs. Next time, give helpful info, not a bunch of snarky baloney. Customer must call to cancel 1-877-351-2131 and can cancel at any time. If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. I hope this solves everyones problem. Today I finally got my first letter from them, asking me to put my card information on a "charge authorization form" so that my "benefits" won't expire. There are four ways to cancel your money saving f.y.e. and $200 for all your financial emergencies. Us employees, know that. I was told the first month is free but after that it's $12. Lines bank-level security protects sensitive personal information and prevents unauthorized use. Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." Anyone who has signed up for the FYE VIP Backstage Pass to save money on a purchase and then noticed a month later they're missing $12 from there debit accou.