If it has been 4 or more years, you must purchase a new season pass. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Dollywood reopens amid COVID-19 pandemic to season passholders Park Hours Sign In | Register Search. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) On Feb. 26, StubHub's general counsel was hailing the company's . At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. Dollywood will no longer require masks for fully vaccinated guests Coronavirus (COVID-19): Cancellation and refund updates . The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Our family went to Dollywood the first weekend in October for their Harvest festival. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . Please note that changes may occur at any time, based on available public health information. All tax rates are subject to change without notice. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Dollywood's Splash CountryAn ATM is located at the front entrance of Riverside Trading Post. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. Dollywood's Splash CountryYes. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. There was less than thaton the day we went. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. 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In the summer, try for Wednesday or Thursday. Doug Lederman. Dollywood: What Covid-19? 28 August 2020. You should obtain an up-to-the-minute weather report prior to your visit. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Dollywood Just Opened for 2021 - Here's What to Expect - Travel DollywoodPlease visit theLost and Found Pageto file a lost item claim. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Be attentive to your surroundings. Excessively torn clothing is not permitted. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. Disney, Universal, other theme park ticket policies vary for COVID Current discount promotions can be found on ourSpecial Offerspage. But please let us know if you continue to receive this issue at 1-800-Dollywood. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Guests must use designated walkways throughout the Properties. Tripadvisor performs checks on reviews. Space is limited, and reservations are highly recommended. Input your details into the refund policy generator below and . All linked passes in your account will be evaluated for renewal. We cannot honor out of state tax exempt forms. Dollywood has . For less than the price of another day's admission, your group members can enjoy our park all season long! 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Having some questions about visiting or booking? Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. Australian producers and promoters have made significant changes to their box office policies since 2020 . Otherwise, your groups refund will be adjusted accordingly. Available on a first-come first-serve basis. PLEASE READ IT CAREFULLY. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. . You can access them from the order History module within your account though. Use designated walkways throughout the park. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Dollywood Reservations during COVID. Visit the link below to learn more about our award-winning festivals and events. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . Tickets are non-refundable, non-transferable, and will not be exchanged. For your convenience, Package Pickup is staffed until Park closing. In the fall, you might consider weekdays. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Check refunds may take up to 15 business days. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Without a reservation, we cannot guarantee there will be availability on your day of visit. Dollywood no longer requiring reservations - WTVF Dollywood reopens during coronavirus pandemic with new safety measures Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . Dollywood, originally scheduled to hold its . That is a common issue that we have seen. Terms of Sale | Dollywood Parks & Resorts Watch where you are walking. . Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. Recommended experiences in and around Pigeon Forge. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Park Hours Sign In | Register Search. Contact Us | Dollywood Parks & Resorts Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. The fee is $18 for a single; $20 for a double. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. For instance, in the spring, Thursdays are less crowded. Dollywood FAQ: Top 10 Dollywood Questions Answered - Smoky Mountains Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. Please see ourGroupssection for more information. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. All in all we had a great time & felt very safe. In the event of occasional inclement weather, we may need to close some or all of our rides. What Covid-19? - Review of Dollywood, Pigeon Forge, TN - Tripadvisor Visa, MasterCard, Discover, American Express, organizational checks & cash. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. 1. Doggywood is a one-of-a-kind, climate-controlled indoor dog care facility located at Dollywood that is offered to Dollywood and Dollywood's Splash Country guests. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. . With the new "reservation" system in place, I am a bit worried about locking. Weather was great, This is the version of our website addressed to speakers of English in the United States. Financial Assistance for Food, Housing, and Bills. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Please contact our office at (888) 428-6789 to change your visit date. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. This is the first time that . - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. We stood in line for at least half an hour behind a large family who did not wear masks. Let us answer your questions about what you can expect! Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Dollywood is NOT. For Dollywood rides, you can also find height requirements on the mobile app. Rain checks MUST be obtained before leaving the park. Dollywood set for June reopening with coronavirus measures You will need your Season Pass ID and the phone number associated with your pass.To purchase a new pass:Go to the Season Passes page on dollywood.com. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. 2700 Dollywood Parks Blvd. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. Airlines currently offering travel flexibility Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. Established in 1986. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Once the group returns, the adults will swap places with each other. Your child will be measured by a Dollywood Host and given a color-coded wristband. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Weapons and alcoholic beverages are not permitted on Dollywood Property. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. while the rest of the group rides the attraction. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. You will be sent through a page where you simply tell us how many passes of each type you would like. Excused Murdaugh juror left a dozen eggs in jury room. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. Enter the park through designated entrances during operating hours only. Any person refusing to comply with security and safety searches will be refused entry to the Property. Visit ourMilitary Discountpage for information on this discount. Youll receive a card indicating the time your item(s) will be ready. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. Dollywood Gold Season Pass: starts at $204, which is $30 . The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Temperature checks will no longer be required before entry for the public and employees, but people will still have to do self-assessment health screenings before entering the park. We appreciate all of our passholders and have made the renewal process super easy! Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Subscribe to our newsletter, special offers and promotional emails. Guests will be screened with a health assessment. For your convenience you may have your hand stamped at the exit. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Part of the park's draw is its picturesque setting. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. Airlines offering fare flexibility - Travel Help - Google I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Dollywood season pass refunds available on case by case basis - WBIR.com If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Ask any Host for assistance or directions. For the safety of our Guests, children must be 13 years old or older to enter without an adult. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Ride Wait Times are visible once you are on property at Dollywood. Qatar Airways Remains Committed to Honouring Refunds, Paying Out Over Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Unescorted children will not be admitted to Dollywood. If you continue to have issues, let us know and we'll investigate for you. Please stop by Guest Services to pick up your raincheck before you leave the park.