Important Note: If you booked a TUI holiday from a travel agent other than TUI contact the agent directly. That is possible as well. International travel this summer is looking uncertain (Image . How much will it cost to change or transfer my TUI holiday? About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay Media Centre Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Holiday Weather Holiday Competitions How to Raise a Concern? Due to the measures taken at the different destinations, we have had to change or even cancel some of our flights. This applies if you or someone in your party tests positive; if you're officially required to self-isolate; if there's a local lockdown in the area you live in and you're unable to travel; or if vaccination, testing or quarantine requirements have changed since you booked and you are therefore no longer able to travel. Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. You will automatically receive the new voucher for the remaining amount by e-mail. baggage or seat reservations. Tui has announced a "Covid-19 cover . rebook your tickets if disruption or Covid rules derail your trip. This policy does not apply to holidays departing from 1 May 2022. 1,34 per minute), They will gladly make the booking for you. Please take into account that you have to retain or upgrade your insurance products.
Refund requests for mandatory hotel quarantine can be made up to four weeks before departure and refund requests for a travel ban can be made up to two hours before departure. You may be wondering: Can I cancel or change my TUI holiday booking? If you booked a flight for which TUI fly is not the operating airline, you will need to contact that airline or your travel agency to discuss your options. Cancellations are only possible on workdays during business hours (from Monday through Saturday from 9.00 am to 5.00 pm). Its possible to reserve a seat or check in online via https://www.tuifly.be/en/online-check-in. Thank you for your understanding in these exceptional times. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Did you book an excursion, a football match, a museum ticket or another experience via GO TUI, but your trip has been cancelled? You'll always find the latest information on the FCDO website and on our 24/7 Travel Alerts page . You should be aware of the fact that access to the airport can be denied if you or one of your travelling companions have symptoms prior to the flight. You can find an overview of all measures taken and changes applicable on board our TUI fly flights on the special web page https://www.tuifly.be/en/flightinfo-corona-measures. Impressively, the package holiday giant is offering affordable Covid-19 tests from 20. Your travel agency can give you more information about this voucher. In addition, the person you are transferring the booking to must accept the transfer and TUIs terms and conditions 7 days or more before the booking to receive the holiday. If you booked your flight in a TUI shop or on the TUI fly website, the value of the voucher equals the price you paid for your trip (including administrative expenses, extras and the cost for travel and cancellation insurance premiums, if any). In order to guarantee a proper follow-up, VisumCentrale asks that you contact them by e-mail: info@visumcentrale.be. Atol protection to be extended to vouchers on Covid-19 cancellations How to change or cancel a flight with EasyJet, Ryanair and more How to change or cancel a flight with EasyJet, Ryanair and more: Airline policies and Covid rules compared EasyJet currently offer the most flexible cancellation policy out of the five major UK . Entry Requirements | Travel With Confidence | TUIHolidays.ie For Covid related reasons you can also make a fee-free change right up until your day of departure. Tui last month reported a loss of 2bn (1.8bn) in the first nine months of its financial year after revenues crashed by 98% between April and June, the period of the most intense lockdown . That's when we said, 'hey let's just get our money back,'" Sherli says. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. Do you need to get in touch with them urgently? After all, the safety of all our customers and employees is our top priority. We recommend checking the benefits of travel cancellation insurance in the current situation. TUI allows you to amend your booking and itinerary by using Manage My Booking in your TUI account. If your flight was cancelled before 17/06/2021 you will receive a voucher by e-mail. You dont need to contact us yourself. You will then receive the certificate by post a few days later. GBp. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. TUI has waived cancellation fees and is offering customers a 20% bonus if they choose to . This measure applies to all TUI fly flights that had to be/are cancelled due to the coronavirus and for which TUI fly has issued/issues a voucher. You will receive a QR code after having completed the form. Our partners will do everything within their power to help you! COVID-19: Travel firms update rebooking and refund policies after VisumCentrale processes each file separately and will try to give you all necessary information as quickly as possible. Cancellation of your booking | TUI fly The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Important Note: Your deposit is non-refundable and TUI may not be able to refund added elements of your holiday. We ask you to pay contactless or by card if possible. We ask you to fill in and have with you a medical certificate, this is obligatory. Have had a negative PCR test - Certificates based on a RT-PCR are valid for 72 hours . TUI on revamping its media strategy to 'evolve' past Covid crisis For instance, if you have to cancel your trip due to a COVID-19 infection, up to 100% of the price you paid for your trip will be reimbursed. Martin Lewis issues warning for holidaymakers as firms including Jet2 You can't make an Atol claim for a cancelled flight. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. If you are interested in an alternative flight, we will gladly discuss the possibilities with you. To find out more, please read our You can consult the measures and safety regulations imposed by TUI and at the destinations here: https://www.tui.be/nl/corona-maatregelen-bestemmingen. Virgin Holidays has become the latest travel firm to cancel holidays after new coronavirus lockdown restrictions were imposed. This field is no longer mandatory and can be left blank if you do not yet know your seat number. TUI, easyJet, Jet2, British Airways and more update flight policies Completing the PLF form on paper is no longer valid, a printout of the electronically completed PLF is valid. If this sounds like the better option, read the last section below Can I sell my TUI holiday. If the price of the new flight is lower, you will receive a refund. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). You will receive a voucher to book a new TUI fly flight. EU Digital Corona Certificate (proof of vaccination, recovery or negatif test). Covid 19: Information on the current situation - TUI Villas How do I cancel my booking and what will the charges be? - loveholidays You should take into account a processing time of approximately 6 weeks, due to the large number of requests. If the DFA advises against all but essential travel and we cancel your . With thousands of flights being cancelled this summer, it's really important to book your flights with a flexible provider. More information can be found hereunder. TUI Holidays | TUI.co.uk Coronavirus (COVID-19) FAQs | Booking.com Amendments to TUI bookings require you to pay an amendment fee that vary by holiday and type of amendment. TUI fly is your trusted partner for safe travelling. More information about the voucher can be found hereunder. Visit TUI directly for more information on fee changes and to view their Guide To Our Amendment Fees and their terms and conditions. Flights are automatically cancelled and refunded if either Jet2 cancels the flight due to Covid-19 or government advice changes and it becomes illegal for you to go on holiday abroad. In step 3 of your damage claim file, select other under reason for the cancellation and specify "coronavirus". The table below outlines the termination fees: Percentage of your holiday price TUI will keep as a fee. Just be sure to make the change before check-in closes for your flight. You can find all information about the validity of the vaccination certificate on the website of Diplomatie. The departure date can also be after 01/04/2021. In other words, it wont cover you if the FCDO advises against travel without a travel ban in place, or if youre required to self-isolate at home and/or test. The airline . COVID-19 FAQs | Crystal Ski Yes, you can cancel your booking but you are not guaranteed any refund for the money you spent in making the original reserva Can I cancel a flight with Thomas Cook?